GDPR

Privacy policy and GDPR information

When you submit a Data Subject Rights Request (DSAR) via our compliance page, our compliance provider Consentmo processes your IP address and email address solely for the purpose of handling your request. Consentmo ensures that your data is treated securely and confidentially. Further information can be found in Consentmo's data processing policy and the requirements of the GDPR and the EU Data Protection Act.

Data correction

Should your account details be incorrect or outdated, you can update or correct them at any time. Please use the link below to easily edit your account information. It is important to us that your data is always accurate and up-to-date. This is an essential part of the GDPR requirements according to 2016/679.

• Edit account information

Data portability in accordance with GDPR

We offer you the option to download all the data we store and use to improve your shopping experience in our shop. This gives you full control over your personal information and ensures transparency regarding data usage. You can request and download your data via the following links.

• Data requests in accordance with the GDPR
• Personal Data
• Order data
• Access to personal data

Request a report on personal data

You have the right to request comprehensive reports on all personal data we hold about you. We typically respond to your request within 30 days. This ensures you retain full control over your information. This right is based on the EU General Data Protection Regulation (GDPR) and the EU Data Protection Act.

• Request report

Right to be forgotten under GDPR

If you wish to have your personal data and other information deleted from our shop, you can use this option. Please note that this will also delete your account. Afterwards, you will no longer be able to access or use your account. This right is based on Article 17 of the General Data Protection Regulation (GDPR) (2016 679).

• Request for deletion of personal data

Right to restriction of processing

In certain situations, you can request that the processing of your personal data be restricted or temporarily stopped. If you need assistance with this, please feel free to contact us by email. We will help you enforce your data protection rights in accordance with the GDPR regulations.

Email: info@luxusaroma.de

Right to object

You have the right to object to the processing of your data for certain purposes. This right applies in particular to direct marketing or when the processing is based on the legitimate interests of our shop. Please send your objection to the email address below.

Email: info@luxusaroma.de

Contact information for data protection inquiries

If you have any questions about your personal data or your data protection rights, you can contact our data protection officer at any time. We are available to answer your questions and ensure that all GDPR (General Data Protection Regulation) rules are complied with.

Email: info@luxusaroma.de

Address:
Am Burgberg 1
76777 Neupotz
Germany

Right of appeal

If you believe that we have not handled your data protection concerns satisfactorily, you have the right to lodge a complaint with your national data protection authority. However, we want to ensure that your concerns are dealt with quickly and fairly. This is done in accordance with the GDPR.

We recommend contacting us directly before filing a complaint in order to find a timely solution.

Additional information on data processing and GDPR compliance

Your data will be processed solely for handling your inquiries and ensuring optimal service. Protecting your privacy is our highest priority. Compliance with the data protection regulations of the GDPR, the EU Data Protection Act, and Section 2016 679 is a matter of course for us.

Our goal is to store your data securely and use it only for necessary purposes that are linked to your consent. These measures ensure full compliance with the General Data Protection Regulation (GDPR) and its supplementary regulations.